A sequence, not a calendar.
Read, Make, Open, Widen. Slow and careful at the front, unsentimental later, because nearly every costly mistake in this work is made in the first two weeks.
How an engagement actually unfolds.
Typically three to four weeks from first contact to work beginning. Most of that is scoping rather than queueing.
Things we will not do.
Each of these has cost us work at some point. We would rather lose the project than the argument.
Reporting you do not have to chase.
Written note
What shipped, what the main number did, what is next and what is stuck. A few paragraphs, not a slide deck.
Working session
An hour with the people doing the work, spent on decisions rather than on presenting charts back to you.
Full review
What we expected, what actually happened, where we were wrong, and the scope we propose for the next three months.
Live access
A dashboard on your own analytics that you can open at two in the morning without asking anyone for a figure.
Tell us what needs building.
Send the brief, the existing site, or just the problem in a paragraph. You get a written response with what we would do first and roughly what it takes. No pitch deck, no obligation.